Service architecture
A billing operation you can see, measure and hand over.
We take responsibility for defined administrative processes—not regulated payment execution or custody of funds.
Billing schedule control
A reliable source of truth for who is due to be billed, when, for what and under which commercial terms.
Mandate & customer administration
Administrative coordination of mandate records and customer changes around your licensed payment provider.
Exception operations
A controlled queue for failed billing events, returns, data mismatches and customer-side changes.
Reconciliation & reporting
Clear operating outputs that connect the billing schedule with provider and settlement results.
Engagement model
Scope first. Transition second.
Operational reviewWe map systems, files, owners, provider responsibilities and the exceptions consuming your team’s time.
Written runbookResponsibilities, approvals, service levels, reporting and escalation paths are agreed before work moves.
Controlled transitionWe shadow a live cycle, reconcile the result and only then take over the agreed administrative steps.
Ongoing improvementRecurring exceptions are reviewed so the process becomes quieter, not merely better documented.